Privacy Policy

This website is owned and operated by Foods2go. Foods2go takes the privacy of our customers very seriously and is concerned to protect your personal data. We believe it is important that you know how we treat the information about you that we receive through this web site.

Therefore we will only use your personal information as set out in this Privacy Policy. If you have any questions in relation to the information we hold about you or our use of that information, please feel free to contact us. Foods2go is required to comply with the provisions of the Data Protection Act 1998 (the “Act”) in relation to the processing of any personal data we obtain from you on our web site. Foods2go may process all the details it obtains from you to enable us to do business with you. This statement will tell you about how we collect and use information about you.

We may ask you to give us certain information when you use this website. The information we collect depends on which services you use. The information may include your email address or other specific customer related information. Any personal information gathered will be used in the context of the business Foods2go conducts with you. It will be used to communicate with you, to provide and personalise our service to you and to help us improve our services.

We may also need to communicate with you for administrative or operational reasons. We will use the personal information to provide you, via the website or by e-mail; details about products or services sold by Foods2go or to send you information which Foods2go believes may be of interest to you. Foods2go will also use your personal information for internal analysis and research. We will not pass on your personal information to external organisations. In order to improve the quality of our web site as well as to build up a demographic profile about users of the site, we may from time to time send you what is known as a ‘cookie’. A cookie is a piece of text, which attaches to your hard drive (but does not access your hard drive) and from which it can store information on how you make use of a web site. The information collected in this way is anonymous and will not be linked back to you as an individual. Most browsers will automatically accept a cookie but it is possible to set your browser to notify you prior to it being sent and at which point you can accept or reject it.

We are aware of the EU Directive 2009/136/EC, which came into force on 26 May 2011. We are currently reviewing our privacy policies and practices and are awaiting further guidance from the Information Commissioner’s Office on how to best implement any changes required to the way that cookies are used on this website. Your personal details, while confidential, can be used by our staff working outside the UK or even other companies that fall within the Foods2go group of companies while fulfilling guidelines pertaining to the privacy policy or even objectives set out by you. We wish to assure you that these companies are carefully selected by us. If you allow, we will contact you with regard to new services that might hold your interest. This can be done through SMS, an email or even a telephone call. However, if you do not wish to be contacted, you can inform us. While stringent data protection laws do not exist outside the European Economic Area, we assure you that our partners will honour your privacy under this policy. Other than as outlined above, Foods2go may process and in particular may disclose your personal data: As required by law to any third parties; To third parties who may process personal data on Foods2go’s behalf such as Credit Reference Agencies or other group companies.

These parties may keep details of any searches they make about you; To any third party for the prevention of fraud, money laundering or for the tracing of debtors. These parties may keep details of any searches they make about you.

You have the right to require Foods2go to correct any inadequacies in the personal details Foods2go holds about you. You also have the right to ask for a copy of the information held by Foods2go and to object to your details being used for direct marketing purposes. As a security measure, proof of identification may be required prior to the disclosure of such information and there may be a small administrative charge. Please contact Foods2go at contact@ foods2go.co.uk.